How to Request Account Deletion
You can delete your account directly from within the app using the following path:
Settings > Account > Delete account permanently
Alternatively, you can submit an email request from your registered email address to support@azhar-iq.com, specifying the phone number, email, or account ID to be removed.
Ownership Verification
Proportional verification may be requested to ensure the applicant is the authentic owner. Never share passwords or two-factor security codes in email requests.
Data That Will Be Deleted
- Primary account information, profile name, and identifier.
- Avatar images and personal identifiers hosted on our servers.
- Personal user posts, uploaded files, and comments owned by the account.
- Preferences, bookmarks, and academic tracking data linked to the account.
- Operational logs and support tickets not subject to statutory retention.
Data That May Be Retained Temporarily
Certain audit logs may be held temporarily strictly for legal compliance, fraud prevention, security incidents, or dispute settlement. Backups expire following standard rotation cycles.
The platform cannot delete offline copies or screenshots retained independently by other users.
Shared Content
Deleting an account anonymizes or unlinks public shared threads to preserve thread coherence without retaining personal identifying information.
Processing Timeframe
In-app deletion occurs immediately. Email deletion requests are handled within a maximum window of 30 days upon completing identity verification.
Partial Data Deletion
You can delete individual posts, photos, or cached progress directly in the app without terminating your whole account.
Important Disclosures
- Account deletion does not cancel recurring subscriptions on Google Play. Subscriptions must be managed directly via Google Play Subscriptions.
- Deletion is permanent and cannot be reversed once finalized.