1. Policy Scope
This policy applies to the Azhar iQ platform, including the application, official website, and associated services. This covers social services, messaging, media content, educational and Islamic features, file tools, artificial intelligence, subscriptions, purchases, ads, and support, based on the features available in your active version.
Mentioning a feature in this policy does not imply that it is currently available to all users or in all releases, nor does mentioning upcoming features authorize collecting data prior to actual deployment and satisfaction of disclosure and consent requirements.
2. Data We May Process
We may process data provided directly by users or resulting from their service usage, including account and profile data, posts and content, messages and attachments, social interactions, study and favorites data, images, audio and video files, purchase and subscription data, device and operating data, notifications data, and support requests.
Some information chosen to be shared by users may have specific religious or educational context. Users must never share passwords, verification codes, or unnecessary third-party private information.
3. Data Sources
- Data you provide upon account creation, profile editing, or feature usage.
- Content, requests, and attachments you choose to send or publish.
- Interactions generated through usage such as following, liking, saving, reporting, and support requests.
- Technical information necessary to operate, secure, and optimize platform performance.
- Sign-in, payment, or third-party services you choose to connect with, within necessary integration bounds.
4. Processing Purposes
- Account creation, login management, and identity verification.
- Delivering chosen features such as posting, messaging, learning, and Islamic tools.
- Storing and displaying user content according to selected privacy settings.
- Delivering notifications, reminders, and alerts configured by the user.
- Powering file, image, audio, and AI processing tools when invoked.
- Managing purchases, subscriptions, balances, and preventing fraud.
- Providing support, investigating abuse reports, and protecting users and the platform.
- Improving reliability, performance, and serving/measuring ads when enabled.
- Fulfilling legal obligations and addressing dispute resolutions.
5. Permissions & Sensitive Data
Certain features may request permissions such as camera, microphone, photos, files, location, or notifications. Permissions are requested strictly on demand, and can be managed in device settings. Denying a permission may disable its specific feature without impeding other parts of the platform.
Geographic location may be used to calculate prayer times or Qibla direction when activated. Media and files are used when posting, transforming files, or interacting with learning and social tools.
6. Messaging & Social Content
We process posts, comments, photos, videos, recordings, and attachments you choose to share, as well as associated interactions. Visibility depends on your privacy choices and destination settings.
Publicly shared content can be seen by others and saved externally beyond platform control. Making content public does not waive legal ownership rights.
7. Educational & Islamic Services
Data related to these services includes bookmarks, notes, academic progress, quiz answers, schedules, reminders, and recitation preferences. These are used to preserve progress and customize relevant educational content.
8. AI & File Tools
When using AI or file processing features, we process prompt text, necessary context, user attachments, generation results, and execution metadata. Some capabilities require communicating with reputable external AI providers to fulfill the request.
9. Third-Party Services
We rely on third-party services for hosting, authentication, push notifications, media storage, payments, ads, crash reporting, AI processing, and support (such as Google Cloud / Firebase). Data is only shared to the extent required to execute the service, comply with legal requirements, or ensure security.
10. Advertising & Subscriptions
When ads are shown, advertising partners may process device parameters, ad impressions, and engagement metrics according to privacy policies. For purchases or subscriptions, product tier, order IDs, purchase tokens, and entitlement status are processed.
11. Data Security
We implement technical safeguards proportional to risks, including HTTPS/TLS encryption in transit, strict access control, and rapid vulnerability triage. No digital system is 100% immune to risk; users are responsible for securing credentials and login access.
12. Data Retention
Data is retained as long as necessary to provide services, meet statutory compliance, prevent fraudulent activity, resolve disputes, or ensure platform integrity. Upon expiration of the required period, data is securely erased or anonymized.
13. Account & Data Deletion
Users can request full account and data deletion via the Account Deletion page or inside application settings. Deletion differs from signing out or temporary deactivation. Verification is required to protect users against unauthorized deletion.
14. User Rights
Depending on applicable laws, users hold rights to know how their data is processed, request access, correct inaccurate records, request deletion, restrict or object to processing, withdraw consents, and submit inquiries.
15. Minors & Child Protection
Educational or religious context does not make all social and ad functions universally appropriate for all ages. Where minors participate, privacy settings, interaction safeguards, and advertising must comply with child protection regulations.
16. External Links & Services
The platform may contain external links chosen by users. Direct interactions with third-party sites are governed by their respective privacy terms.
17. Policy Updates
This policy may be amended periodically to reflect feature or legal updates. The effective date will always be visible, and major changes will be announced through appropriate channels.
18. Contact Us
For inquiries regarding this policy or data requests, contact support@azhar-iq.com. Please clarify your request and provide necessary identification details without disclosing credentials.